Powered by Balance EAP | Thrive MD
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MD Knowledge Center

WHAT IS TELEMEDICINE?

 

Description of Thrive MD and what it includes

FAQS

 

Answers to our most asked questions for your reference

AFTER THE SALE

 

What your clients can expect to receive from us once they enroll

MARKETING MATERIALS

 

Download our marketing and education materials

VIDEOS

 

Watch our product education and training videos

CONTACT INFO

 

Who to contact if you have question or your clients need to schedule a referral

WHAT IS THRIVE MD?

Consult with a licensed doctor 24/7/365 by web, phone or mobile app in minutes. Avoid long waits and expensive visits to urgent cares or emergency rooms. No insurance! No co-pays! No deductibles!

The quality care you need with the convenience you want

 

Our doctors prescribe medical treatment for a wide range of conditions including:

Abdominal Pain/Cramps
Abscess
Acid Reflux
Allergies
Animal/Insect bite
Arthritis
Asthma
Backache
Blood Pressure issues
Bronchitis
Bowel/Digestive issues
Cellulitis
Cold
Constipation
Cough
Croup
Diarrhea
Dizziness
Eye Infection/Irritation
Fever

Your Subscription Also Includes a Medical Savings Program

 

PRESCRIPTION DISCOUNTS

Save 10%-60% on most prescriptions at over 56,000 pharmacies including CVS, Walgreens, Target and more.

 

VISION CORRECTION SURGERY

Save 40%-50% off the national avg. cost of Lasik at over 800 locations. Members can receive significant savings on newer vision correction procedures.

 

HEARING DISCOUNTS

Save 40% on diagnostic services, including hearing exams at over 3,800 provider locations nationwide.

 

DIABETIC CARE SUPPLIES

IMAGING

LAB TESTING

VITAMINS & SUPPLEMENTS

SHOPPING DISCOUNTS & REWARDS

THRIVE MD FAQs

Below are some questions that you may get when offering Thrive MD. Please take some time to read through these so you can answer should one of these questions arise. You can also download these questions here.

What is Thrive MD?

ThriveMD offers phone or video consultation with U.S. board-certified physicians and pediatricians who can resolve many medical issues, 24/7/365.

How much does it cost?

The cost is $19.95 per month for all members of a family living in the same household. The family plan allows you to use the service for you, your spouse and your dependents. Your credit or debit card will be charged monthly. There is no cost per call, no co-pays and you get unlimited use.

Do I talk to “real doctors”?

Yes. Our members only talk to actual doctors who are U.S. board-certified internists, state-licensed family practitioners, and pediatricians licensed to practice medicine in the U.S. and living in the U.S. When you request to speak to a doctor, Teladoc will connect you with a doctor licensed in your state.

What is Teladoc?

Thrive MD is powered by Teladoc, a nationwide network of U.S. board-certified physicians and pediatricians.

What are some of the common conditions Teladoc treats?

Common conditions include sinus problems, respiratory infection, allergies, urinary tract infection, cold and flu symptoms and many other non-emergency illnesses.

Can I request a particular doctor?

You cannot request a particular doctor. Teladoc is designed to support your relationship with your existing doctor. It is not a means of establishing an exclusive relationship with one of our doctors. All Teladoc doctors are board-certified, state-licensed and go through rigorous training and credentialing.

Can I get a prescription?

Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc doctors.

Is my electronic health record kept private?

Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.

Can I be turned down for a pre-existing condition?

We do not turn patients away because of pre-existing conditions.

Can I use this service outside of the United States?

Teladoc visits are unavailable outside of the United States.

Do I have to purchase the Employee Assistance Program (EAP) if I just want ThriveMD?

No. Either product may be purchased separately.

AFTER THE SALE

• Each member completes their own confidential registration.

 

• Members receive program information, wallet card and instructions to download the app.

 

• Members receive monthly promotional flyers.

DOWNLOAD MARKETING MATERIALS

VIDEOS

Questions? We’re Here to Help!

SALES

614-451-9401
info@thrivewithbalance.com

SUPPORT

866-440-7577
support@thrivewithbalance.com